Welcome to Penelope Comfort. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with the following terms. Please read them carefully before using our website.
Products
We make every effort to display accurate product information, including descriptions, images, and prices. However, minor variations may occur due to display settings or product updates. Penelope Comfort reserves the right to modify or discontinue any product at any time without prior notice.
Orders and Cash on Delivery
All purchases on our website are processed using the cash on delivery method only. When placing an order, you agree to provide accurate and complete information, including your name, address, and contact details. Once your order is confirmed, it will be delivered to your specified address, and payment will be collected at the time of delivery.
Order Cancellations
You may cancel your order before it has been dispatched by contacting us at [email protected]. Once the order has been shipped, it cannot be canceled. Refusal to accept a delivered order without valid reason may affect your ability to place future orders.
Shipping and Delivery
We offer worldwide delivery. Delivery times may vary depending on location and external factors. Penelope Comfort is not responsible for delays caused by courier services or circumstances beyond our control.
Returns and Exchanges
Due to the nature of our cash on delivery system, returns and exchanges are handled on a case-by-case basis. If you receive a defective or incorrect product, please contact us at [email protected] within 7 days of receiving your order. Our team will review your request and provide assistance accordingly.
Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Penelope Comfort and is protected by international copyright laws. You may not copy, reproduce, or distribute any content from our site without prior written permission.
Limitation of Liability
Penelope Comfort is not liable for any direct, indirect, or consequential damages resulting from your use of our website, products, or services. This includes damages related to delays, loss of data, or loss of profits.
User Accounts
You are responsible for maintaining the confidentiality of your account information and for restricting access to your account. Penelope Comfort reserves the right to terminate or suspend accounts if misuse or fraudulent activity is detected.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Changes to Terms
Penelope Comfort reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page. Continued use of our website after changes are made constitutes acceptance of the revised terms.
Contact Us
For questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
Email: [email protected]
